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Customer Reviews

Professional HVAC Services

Over the years, our customers have helped our company grow through their loyalty and providing us with valuable feedback. We work hard to provide the best in products, services, and customer satisfaction. We would like to invite you to help continue this growth by sharing your experiences. Here are some questions you may wish to consider in your review:

  • Did everyone at Oliver treat you and your home with courtesy and respect?
  • Were we able to understand your needs, and respond to them in a timely fashion?
  • Did our technicians leave their work area in your home clean?
  • If a friend or family member told you they were considering using Oliver, how would you describe your experience to them?
  • Do you have suggestions for how we can improve our service to you?

Thank you for being an Oliver customer. We appreciate you and look forward to hearing your feedback.

Why Do So Many People Trust Oliver For Their HVAC Needs?

Read what your neighbors are saying and find out!

“My unit was replaced in the dead of winter. The techs were neat, clean, efficient and very courteous. By the time they left, there was no trace of the work that was done, and my home was a toasty, quiet oasis again.” – King of Prussia resident

“The young men who did the heat and AC installation were very knowledgeable and worked well together. No bad language – very courteous to me and each other.“ – Ms. Pegram, Morton

“Work was completed in a first-class manner!” – Mr. Christie, Broomall

“The Oliver employees involved in this project were very courteous, professional, conscientious, knowledgeable and hard-working. Our modular home presented a difficult set of challenges, but they rose to the occasion and planned and installed a system which was unique and just right for us. Also, they went out of their way to disturb as little of the house interior as possible and to do neat work where repairs were necessary. Communication and cleanliness were obviously high priorities with the Oliver team. We would gladly recommend this company.” – West Chester resident

“Bob, Jesse and Mike were very efficient and neat. Also, no messing around on the job. Answered all questions with respect. Ed is ‘the best.’”- Mr. Harford, Springfield

“Met with Dan Lippin, the project manager – 1 week later I had a new heat pump, hot water heater installed by Jerry and Mark. They worked hard and left everything spotless. We love Oliver!” – Mr. Bonder, West Chester

“Dan was a pleasure to work with, as were Jerry and Mark. Your company was a great one to work with. Thank you for your prompt and courteous service.” – Chadds Ford resident

“18 years of honest, efficient, professional service. Thanks! ” – Ms. Cypressi, West Grove

“We had a new heater in less than 48 hours when the sales person visited our home. “- Mr. and Mrs. Rathbun, West Chester

“Service techs were extremely friendly and helpful and willing to work during a power outage and snowstorm. The guys stayed late into the evening to get the job done and it was a job well done! Great experience ” – Mr. Rishel, Chadds Ford

“The professionalism and expertise in every phase of the sale through the installation was up to my satisfaction. Oliver and their employees are a pleasure to deal with.”- Mr. and Mrs. Wallace, Glen Mills

“Joe Lane is an asset to your company. His work ethic and customer service is very refreshing.” – Ms. Manzo, Norristown

“Oliver responded promptly during frigid weather. Their staff was a pleasure to work with – very professional.” – Mr. Cona, West Chester

“ The installation crew was excellent and professional. They were neat and very organized. They took the time to explain the system and made sure I was happy.”- Mr. Carroll, Thorton

“I would highly recommend Oliver to anyone who asked about an HVAC installation. We were really pleased with the high level of workmanship, professionalism, and courteousness of the entire Oliver crew. A very nice experience.” – Mr. Celikay, Norwood

Neatness: The guy was on his knees, vacuum in hand, getting every single bit of dust. Courteousness: Every single day. Communication: Told me every day what they planned to do. Professionalism: Very much so. The professionalism displayed by the guys showed confidence in their job and obviously well trained. After greeting me with a smile and full of energy, they got together for a few minutes, then went to work, each knowing exactly what to do and who does what. Someone should buy them a pizza! ” – Ms. Boyer, Springfield

“Polar Bear is incredibly responsive, polite and efficient. Everyone I have dealt with has been very friendly and competent. I highly recommend your service to other people.” – Lisa S, Cape May Court House

“I needed service, but was afraid of being bamboozled with the cost. I received the flier in the mail, and decided the price was right. Also, I’ve seen the company trucks in the area for many years, and hoped that the technician would be professional and honest. Everything was smooth, from making the appointment to paying the bill. I couldn’t be more pleased with the service and pleasantness of the people I dealt with, and I would definitely use this company again. In fact, I plan on using them every year for a check up on my heating system!” – Christine C, Villas

“I own Professional Property Service. We are a property management company. I have been using Polar Bear exclusivley for a few years and have never had a bad experience. I reccommend your company to ALL my customers/clients and they too are very happy.” – Barry B, Cape May

“Your technicians were knowledgable, professional, thorough, prompt, and courteous. Your full service plan is just that, full service. I couldn’t be more pleased with my experience.” – Jeff S, Cape May

“Professional work by knowledgeable and courteous staff.” – Peter D, Cape May Pointe

“Thank you again for the outstanding and timely service.” – Fred Y, Cape May

“Quick response and excellent service.” – Marion M, Del Haven

 

Service Awards

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