A Few Questions to Ask Before Replacing Your HVAC System

 HVAC ServicesIf you think your HVAC system needs to be replaced, knowing which company to call may be a little confusing. At Oliver, we recommend speaking to and getting estimates from at least three different HVAC contractors. This way, you can compare opinions and pricing. Below are a few questions we recommend asking your contractor before making a decision:

Should I repair or replace?

After inspecting your HVAC system, a good contractor should know what the problem is and what the best solution would be. Sometimes, a malfunctioning system requires a simple fix in order to run smoothly again but other times, you’ll need to replace the whole unit.

What’s the best thermostat to use?

If you’re going to be getting a new HVAC system, should you keep the thermostat you currently have, or would it be better to replace it? Although you may decide to keep your current thermostat, many newer HVAC units are communicating systems with thermostats that can report operation information and even let you manage your heating and cooling needs remotely from an app.

What is the estimated cost and do you offer financing?

Your new HVAC estimate should include the cost of the unit and the cost of installation (including labor and any necessary parts) so that you can compare it to other companies’ estimates. Most quality contractors offer financing to help you manage the investment in your home. There are many plans available with approved credit, so ask your contractor to provide details of the plans they offer so that you can select the one that best fits your needs.

What equipment do you recommend and what is its SEER rating?

After assessing your home or business and your current HVAC unit, a contractor should be able to tell you what size unit and what capacity unit would be the best match for your space and your needs. They should also tell you what the recommended unit’s SEER rating is so you can determine if its energy efficiency is what you’re looking for.

What is the warranty coverage like?

When you get a new HVAC unit, you should know the details of the warranty – both the warranty from the unit manufacturer and the terms or guarantees from your HVAC contractor. Make sure to ask about your contractor’s maintenance plans, and whether maintenance is included in your installation package. Lack of regular maintenance can void your warranty, so be sure to have a plan in place to protect your investment.

Is my current ductwork compatible?

In addition to your current HVAC unit and the surrounding area, a contractor should also inspect your ductwork to make sure there are no leaks, size issues, or kinks that can disrupt the airflow of heat or air conditioning. If you need your ductwork repaired, cleaned, or replaced, it should be included in your estimate.

Are there any rebates/tax credits available for a new system installation?

Your contractor should know the benefits of installing a new HVAC system, including any discounts, rebates, or tax credits that could help you save some money.

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