Speak with a Technician
We understand that it can be difficult to describe the issue you are facing with your heating or cooling system. That is why we are proud to offer a new service that allows you to speak directly with one of our expert technicians. For a limited time, we will be providing this service free of charge to all residents in our area.
Using your smart phones video capability, or still pictures you will be able to show us what we need to see to survey the situation. Our tech will walk you through things and you will be asked to show us things like your Thermostat, Indoor unit, Outdoor unit, Electrical panel etc. At that point we will make the determination if a visit will be required by one of our technicians.
In some cases, we may find a quick fix and will be able to get you up and running without the need for a visit. If a visit is required one of our Customer Service Representatives will go over the details, scheduling, and pricing with you.
Simply call us at 1-888-810-2681 to schedule a virtual appointment with one of our technicians. This service is available Monday through Friday from 9:00am to 4:00pm.